CodeRED – Planned or Emergency Outage Notification

Marshalltown Water Works uses the CodeRED Notification System for planned or unplanned water outages and other important notifications. CodeRED allows MWW to notify customers, reaching all or targeted areas within our service area, in case of a planned or emergency situation that requires immediate action.  Notifications may be delivered by phone, text or email and can be delivered in English, Spanish (Mexico), Chinese (Simplified), or Korean.

Click below to register now or update your information.

CodeRED Registration

After enrolling, please make sure to save these numbers in your phone so you’ll know if we are trying to reach you regarding an outage or issue in your area.  866-419-5000 or 855-969-4636.

For instructions on how to register in Spanish, click here.

Privacy: Your contact information remains private and will only be used for MWW notifications. If you reside in or own property, including a business, within MWW ‘s service area, you are urged to sign up for CodeRED so you’ll be notified in the event of a water outage or other important notification.

If you have any difficulty in submitting your information using the registration button above, please click here to obtain a form that you can complete and return to our office.

If you have any questions, please call Marshalltown Water Works at 641-753-7913 during regular business hours or send an email to questions@marshalltownwater.com.